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Customer Service

Shipping
Orders are usually shipped within 3 days of receipt of order for in stock items.   Items not in stock will be shipped as soon as possible and you will be informed of the expected shipping date.


Orders will be shipped via ground transportation.   Please indicate on email, mail, phone and online orders if you would like your order sent via Air transportation or Courier and you will be charged for that service.  If you would like your orders shipped collect, please provide the name of the courier and your account number.

 

Payment
All prices are in Canadian Dollars ($)

In Person and at
 
Wood Shows
Cash, Cheque, Money order, VISA or MasterCard
  
  By MailCheque, Money order, VISA or MasterCard
  
  By PhoneVISA or MasterCard
  
  Shopping CartPaypal, VISA or MasterCard
 
Prices are subject to change without notice
  

 

Warranty
All tools are guaranteed against defects in either workmanship or material.  Sharpco assumes no liability for defects or damage caused by abuse or misuse of any product or unauthorized service of any product.

Returns

We make every effort to meet your high standards for quality products, accurate descriptions, reliable shipping and outstanding customer service. If you should experience a problem, question or concern, please contact us immediately by phone 1-888-742-7726 or by email sharpco@ican.net


Merchandise is fully covered by our 90-day warranty policy. The warranty policy starts on the original date of purchase.

This warranty does not cover any defects or costs caused by:
  •    (1)       modification, alteration, repair or service of this product by any persons or company other than us;

           (2)       physical abuse or misuse of the product 

  •    (3)       any use of the product other than that for which it was intended;       

  • If 

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